What AI Actually Contributes to Decision-Making
Understandably, there still seems to be a lot of anxiety about the use of AI within public safety, this I feel is often driven, perhaps, by unrealistic expectations.
AI of course does not deliver certainty. What it can deliver however is earlier awareness.
Within the public safety environment, whether policing, emergency response or large scale events, recent deployments show AI helping teams reducing information overload, identify emerging risks sooner, and focussing attention where it matters most.
This seems to work best when responsibilities are clear:
- AI identifies patterns, correlations and change
- Humans judge proportionality, legality, ethics and response
AI might indicate that a situation is escalating earlier than expected. It cannot and should not decide what action is justified without human oversight and intervention.
Used this way, AI doesn’t undermine professional judgement. It gives that judgement more time and better context.
So perhaps the better leadership question isn’t: “Can AI predict perfectly?”
But rather:
“At what point does earlier awareness justify earlier human intervention and under what safeguards and auditable controls?”
getITright and its partners are helping to ask and answer this type of questions with our clients. If you think we can help you get your organisations’s IT right, get in touch.
