Proactive Staff Health Monitoring for Mission-Critical Environments
Protect-IT: Real-time biometric insight that strengthens resilience, readiness, and organisational duty of care.
“Great leaders don’t just manage performance — they nurture the people who deliver it.” – Stephen Covey
Essential Services Control Room staff operate under relentless pressure. Every day, they handle the most intense and traumatic situations imaginable, ranging from suspicious activity and serious crime, to house fires, sexual assaults, or children in danger.
These call-takers and dispatchers are the unseen backbone of public safety, yet the emotional toll on them is often profound.
Despite the courage and professionalism of these individuals, organisations have had few effective tools to actively monitor and manage their wellbeing. Until now.
Introducing Protect-IT (proteCtoR®)
A breakthrough biometric wellbeing system designed specifically for high-stress, mission-critical environments.
Protect-IT provides organisations with a proactive, data-driven way to understand and support the mental wellbeing of their workforce.
Using biometric data captured from a lightweight, unobtrusive wearable, the system detects changes in stress patterns and presents them as a simple, easy-to-interpret CAREscore.
How It Works
1. Biometric Monitoring
A comfortable armband, worn just below the elbow, captures key biometric indicators such as Heart Rate Variation (HRV). This data provides an accurate picture of a user’s stress response throughout their working hours.
2. The Protect-IT CAREscore
Collected data is translated into a clear, single numeric value: the CAREscore. No complex analysis required, just a straightforward indicator of stress levels, wellbeing trends, and potential causes for concern.
3. Actionable Insights for Leaders
Supervisors and managers gain real-time visibility of staff stress levels across individuals and teams. This allows safeguarding through early and proactive interventions, such as:
- Temporarily resting staff after traumatic calls
- Adjusting workloads to prevent the risk of burnout
- Identifying developing issues before they escalate
- Supporting remote workers where physical observation isn’t possible
This insight significantly reduces the challenge on supervisors and enables them to deliver their Duty of Care more effectively and pro-actively.
Why Protect-IT Matters
Very few environments expose staff to such consistent emotional strain as Essential Services Control Rooms.
Protect-IT helps organisations:
- Reduce sickness and burnout
- Support staff retention
- Improve fitness for duty
- Protect mental wellbeing
- Reduce the risk of more severe outcomes
- Enhance public safety by ensuring operators are healthy and focused
The system also collates reports and trend data for leadership teams, strengthening strategic wellbeing planning and demonstrates statutory Duty of Care obligations.
A True Step Forward in Staff Wellness and Public Safety
Protect-IT is far more than an optional wellbeing tool. It’s an essential component of a modern, responsible workforce strategy.
By recognising potential stress indicators early and responding appropriately, organisations can dramatically improve the lives of their mission-critical teams.
Protect-IT: Because caring for the people who protect us is not optional. It’s our duty.
Frequently Asked Questions
Still have questions?
Contact us to see how Protect-IT can optimise your organisation’s monitoring and response to staff health and wellbeing issues. Or book a demo below to see it in action:
contact @ getITright-ltd.co.uk
(+44) 333 305 8995
